Terms of Service

By accessing and using the Ezza Jewelry website (www.ezza.in), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

• All products displayed on our website are subject to availability. • Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. • We reserve the right to modify prices at any time without prior notice. • Product images are for illustration purposes. Actual products may vary slightly in color due to photography and screen settings. • Despite our best efforts, occasionally a product may be listed at an incorrect price. If we discover an error, we will notify you and offer the option to confirm at the correct price or cancel the order.

• By placing an order, you are making an offer to purchase the product(s). • We reserve the right to accept or reject any order at our discretion. • Payment must be completed at the time of ordering via our accepted payment methods (UPI, credit/debit cards, net banking, wallets, or cash on delivery where available). • Order confirmation will be sent via email and/or WhatsApp.

• We ship across India. Delivery timelines are estimates and may vary based on location and courier service. • Free shipping is available on orders above ₹999. A flat fee of ₹49 applies for orders below this threshold. • Risk of loss transfers to you upon delivery to the shipping carrier. • For detailed shipping information, please visit our Shipping Policy page.

• We offer a 3-day return policy from the date of delivery. • Products must be unused, unworn, and in original packaging to be eligible for return. • Refunds are processed within 5-7 business days after we receive and verify the returned item. • For complete details, please visit our Returns & Exchanges page.

• You are responsible for maintaining the confidentiality of your account credentials. • You must provide accurate and complete information during registration. • You are responsible for all activities that occur under your account. • We reserve the right to suspend or terminate accounts that violate these terms.

• All content on this website, including images, text, logos, designs, and software, is the property of Ezza Jewelry and is protected by intellectual property laws. • You may not reproduce, distribute, or use any content without our prior written consent. • The "Ezza" name, logo, and swan design are trademarks of Ezza Jewelry.

• Ezza Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. • Our total liability for any claim shall not exceed the amount paid for the specific product(s) in question. • We are not responsible for delays or failures caused by events beyond our reasonable control.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the updated terms.

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.