Refund Policy
Transparent and fair refund process for your peace of mind.
Refund Timeline
3 Days
Request Window
From date of delivery
1-2 Days
Verification
After return received
5-7 Days
Refund Processing
To original payment method
Refund Methods
| Payment Method | Refund To | Timeline |
|---|---|---|
| UPI (GPay, PhonePe, etc.) | Original UPI ID | 3-5 business days |
| Credit / Debit Card | Original card | 5-7 business days |
| Net Banking | Bank account | 5-7 business days |
| Wallet (Paytm, etc.) | Wallet balance | 1-3 business days |
| Cash on Delivery | Bank transfer (NEFT) | 5-7 business days |
Refund Conditions
Full Refund
Applicable when the product is returned unused, in original packaging, within 3 days of delivery.
Wrong Item
If you receive a wrong item, we provide a full refund plus free return shipping.
Damaged Product
Products damaged during shipping are eligible for a full refund. Please share photos via WhatsApp within 24 hours of delivery.
Partial Refund
If the product shows signs of minor use but is otherwise in good condition, a partial refund (up to 80%) may be offered at our discretion.
Non-Refundable
Custom/personalized orders, items returned after 3 days, and products damaged due to customer misuse are not eligible for refund.