Privacy Policy
Last updated: January 2025
At Ezza Jewelry ("we", "our", "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you visit our website or make a purchase, we collect certain information including:
• **Personal Information**: Name, email address, phone number, shipping address, and billing details provided during account creation or checkout.
• **Payment Information**: Payment-related data is processed securely through our payment partners. We do not store your credit/debit card details.
• **Usage Data**: Browser type, device information, IP address, pages visited, and time spent on our website.
• **Cookies**: We use cookies to enhance your browsing experience and understand website usage patterns.
How We Use Your Information
We use the collected information for the following purposes:
• Processing and fulfilling your orders
• Sending order updates via WhatsApp and email
• Providing customer support
• Personalizing your shopping experience
• Sending promotional communications (only if you opt in)
• Improving our website and services
• Fraud prevention and security
Information Sharing
We respect your privacy and do not sell your personal information to third parties. We may share your data with:
• **Shipping Partners**: Name and address for order delivery
• **Payment Processors**: For secure payment processing
• **Analytics Services**: Anonymized data for website improvement
• **Legal Requirements**: When required by law or to protect our rights
Data Security
We implement industry-standard security measures to protect your personal information:
• SSL encryption for all data transmission
• Secure payment processing via trusted gateways
• Regular security audits
• Limited employee access to personal data
• Secure data storage with encryption
Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data
To exercise any of these rights, contact us at hello@ezza.in or via WhatsApp at +91 96620 06697.
Cookies Policy
We use cookies to:
• Remember your preferences and cart items
• Analyze website traffic and performance
• Provide personalized content
You can control cookies through your browser settings. Disabling cookies may affect some website features.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Questions?
If you have any questions about this Privacy Policy, please contact us at hello@ezza.in or WhatsApp +91 96620 06697.